DAFI34-103 CONSUMER AFFAIRS PROGRAM
MilReg DAFI34-103 Frequently Asked Questions

What is the purpose of AirForce regulation DAFI34-103?
AirForce regulation DAFI34-103 establishes the guidelines and procedures for the Consumer Affairs Program in order to protect the rights and interests of AirForce personnel as consumers.

Who does AirForce regulation DAFI34-103 apply to?
AirForce regulation DAFI34-103 applies to all AirForce personnel, including active duty members, reserve members, civilian employees, and family members, who engage in consumer transactions.

What types of consumer issues does AirForce regulation DAFI34-103 cover?
AirForce regulation DAFI34-103 covers various consumer issues such as purchasing goods and services, renting or leasing agreements, warranties, credit and debt-related matters, and contractual disputes.

Does AirForce regulation DAFI34-103 provide provisions for filing complaints?
Yes, AirForce regulation DAFI34-103 provides provisions for filing complaints through the AirForce Consumer Affairs Office (AFCO) or various alternative dispute resolution programs.

Can service members seek assistance from AFCO under AirForce regulation DAFI34-103?
Yes, service members are encouraged to seek assistance from the AFCO for guidance, assistance, and resolution of consumer-related issues covered under AirForce regulation DAFI34-103.

What are the responsibilities of commanders under AirForce regulation DAFI34-103?
Commanders are responsible for ensuring compliance with AirForce regulation DAFI34-103, educating personnel on consumer rights, providing assistance and support to personnel with consumer issues, and promoting consumer education and awareness.

Does AirForce regulation DAFI34-103 address financial literacy?
Yes, AirForce regulation DAFI34-103 emphasizes the importance of financial literacy and education by requiring commanders to provide training and resources to enhance the financial well-being of personnel.

Can AirForce personnel seek legal assistance under AirForce regulation DAFI34-103?
Yes, AirForce personnel are authorized to seek legal assistance from the base legal office for resolving consumer issues covered under AirForce regulation DAFI34-103.

Are there any exceptions or exemptions under AirForce regulation DAFI34-103?
AirForce regulation DAFI34-103 acknowledges that certain transactions, such as those involving national security or international agreements, may be exempted from the provisions of this regulation. However, specific exceptions are to be determined by the appropriate authorities.

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