AFI34-211(I) ARMY AND AIR FORCE EXCHANGE SERVICE OPERATIONS
MilReg AFI34-211(I) Frequently Asked Questions

What is AFI34-211(I)?
AFI34-211(I) is the Air Force Instruction that governs the operations of the Army and Air Force Exchange Service (AAFES).

What is the purpose of AFI34-211(I)?
The purpose of AFI34-211(I) is to provide guidance and regulations for the operation of AAFES facilities, including employee policies, customer service, financial management, and procurement.

Who is responsible for implementing and enforcing AFI34-211(I)?
The installation commander is responsible for implementing and enforcing AFI34-211(I) on military installations.

What is the role of the AAFES in military installations?
The AAFES is responsible for providing quality goods and services to authorized patrons on military installations, while also generating earnings to support Morale, Welfare, and Recreation (MWR) programs.

What are the eligibility requirements for patrons to use AAFES facilities?
The eligibility to use AAFES facilities extends to active duty military, Reserve and Guard members, retirees, dependents, and certain other authorized personnel, as defined by AFI34-211(I).

How are AAFES employees hired and managed?
AAFES employees are hired and managed according to the guidelines outlined in AFI34-211(I), which include merit-based recruitment, performance evaluation, and adherence to Equal Employment Opportunity (EEO) principles.

How are prices set for goods and services in AAFES facilities?
Prices in AAFES facilities are determined based on various factors, including market conditions, costs, and ensuring competitively priced merchandise to patrons.

What procedures should be followed for financial management and accounting within AAFES?
AFI34-211(I) provides detailed procedures for financial management and accounting within AAFES, including budgeting, auditing, financial reporting, and cash handling.

How are contracts and procurement handled within AAFES?
AFI34-211(I) outlines the procedures for contracting and procurement within AAFES, ensuring fair competition and compliance with applicable regulations and laws.

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