What is AR 700-139 Army Warranty Program?
AR 700-139 Army Warranty Program is a regulation that provides policies and procedures for the management and administration of warranties for Army equipment.

What is the purpose of the Army Warranty Program?
The purpose of the Army Warranty Program is to ensure timely resolution of warranty claims, maximize equipment availability, and reduce costs through effective warranty management.

Do all Army equipment items have a warranty?
No, not all Army equipment items have a warranty. The Army Warranty Program only applies to items that have been identified as having warranty entitlements.

How are warranty entitlements determined?
Warranty entitlements are determined through a thorough analysis of equipment acquisition documents, such as contracts, purchase orders, or sole-source justifications.

Who is responsible for managing the Army Warranty Program?
The Army Materiel Command (AMC) is responsible for the management and oversight of the Army Warranty Program.

What are the key responsibilities of warranty program managers?
Warranty program managers are responsible for identifying equipment warranty entitlements, requesting and processing warranty claims, and ensuring timely and accurate submission of warranty-related data.

Can warranty claims be submitted for equipment that is beyond its warranty period?
No, warranty claims cannot be submitted for equipment that is beyond its warranty period. Claims must be filed within the specified warranty period of the equipment.

Are there specific guidelines for documenting and processing warranty claims?
Yes, specific guidelines for documenting and processing warranty claims are outlined in the Army Warranty Manager User Manual, which is a companion document to AR 700-139.

What actions are taken if a warranty claim is rejected?
If a warranty claim is rejected, the warranty program manager must review the rejection, provide a case analysis, and notify the requester of the reason for the rejection.